Once you’ve signed up with Napo, you’ll receive an email with your Tractive offer two weeks after your policy start date. 💙
To avail of your Tractive offer, simply scroll down until you get to the Tractive box on your email. This will provide the link to the Tractive website, the T&Cs and most importantly, your unique code to avail of the offer.
If you haven't received this email, please double-check your policy start date as you might not be due to receive it yet. If you should have received the email by now, please check your inbox and spam folder first. If you still can't find it, let us know and we'll be able to re-send the email to you.
After you've got your code, simply visit the Tractive website, click ‘Redeem your voucher’ and enter your unique code to get the £59 tracker for free.
Please note this offer only provides a free tracker, you must pay for the 12-month Tractive service subscription yourself. The offer is for one Tractive device per customer, so if you sign up multiple pets you won’t receive multiple devices.