When it comes to claiming, you can claim for emergency vet visits in the same way as fees for a consultation at your regular vets 😊

Just so you know, we, unfortunately, don't cover pre-existing conditions - which we define as any injuries, illnesses, or behavioural disorders for which your pet had signs or symptoms, treatment, medication, or advice in the last 24 months before the policy start date. Most of the claims we can't cover are for conditions that were either pre-existing or occurred during the waiting period (if applicable).

It's super easy for your vets to claim on your behalf. Simply give your them:

And that’s it!