All Collections
FAQs from vets
Can you send vets a paper form?
Can you send vets a paper form?

We can't send paper, PDF, or fax forms

Updated over a week ago

Here at Napo, we prefer high speed claims rather than relying on snail mail, which is why we’ve made claiming easier than ever and only a click away. Your vet can submit every claim directly with us via our vet portal: www.napo.pet/vet-portal.

By removing paper forms, we’re reducing the time delay it takes for claims to typically get submitted and reducing our carbon footprint at the same time! 🌱🌍

We prefer saving trees, saving time and saving pets, which is why we’re completely digital. 💚

Our team are on hand Monday-Friday 10am-5:30pm to get you set up on our portal if you need a helping hand.

Did this answer your question?