Napo

How can Napo help you if your pet is ill or had an accident?

My pet isn't feeling well.

Napo will automatically retry your premium payments when they fail.

Can my failed payment be retried?

You can easily change the bank account we use to take your monthly premium payments

How do I change the bank account for my direct debit payments?

Can I change my Direct Debit’s payment date?

Why do I need pet insurance?

Is there a list of approved vets?

What vaccinations should my pet have?

It's easy to change where you live on your policy.

Can I change my address?

It's easy to change your contact details on your policy

Can I change my email address or phone number?

If you rename your pet, you can update it on your policy

Can I change my pet's name?

I have received an email stating that my subscription has finished

Financial Support and Guidance for Pet Owners

How can I update my pet's neutered/spayed information?

My pet’s been microchipped, how do I update this on my policy?

Getting a quote for an XL Bully

How to enter your date of birth when getting a quote?

Do you cover rabbits/horses etc?

How to refer someone?

How do I unsubscribe from marketing emails?

Why did I receive an email saying ‘Delayed Delivery’ from GoCardless?

Other questions about being part of the Napo family

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This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

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In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

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This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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