When you sign up for a policy, we don't ask you to declare any pre-existing conditions; as we don't cover them, it does not affect your quote.
We define preexisting conditions as any injuries, illnesses, or behavioural disorders for which your pet had signs or symptoms, treatment, medication, or advice in the last 24 months before the policy start date.
We use your pet’s clinical history to decide whether a condition is pre-existing.
A condition stops being pre-existing after your pet has gone 24 continuous months without signs, symptoms, treatment, medication or advice for that condition.
You can find all the details about what we cover in your policy doc on your dashboard.