In order to claim for dental treatment, your pet must have had a dental check-up carried out by their vets within the 12 months prior to the onset of the dental condition they’re looking to claim for.

The treatment must have taken place within 3 months of the vet's recommendation.

Dental treatments recommended and conducted by your vet

Dental treatment due to an accident

Dental treatment due to an illness including:

Any other vet-recommended treatment that’s not caused by an accident or illness, which is carried out within 3 months of the recommendation.

Any dental treatment that is pre-existing or has happened within the waiting period of your policy start date

Any dental treatment your pet receives when your pet hasn’t had an annual check-up in the 12 months before the first symptoms appear

Any claims made within, or relating to, the waiting period

Any dental treatment not carried out within 3 months of the date your vet first recommended the treatment, unless your vet confirms they couldn’t provide the treatment within those 3 months

Any dental treatment not prescribed by a vet

Any cosmetic or elective dentistry

Descaling, polishing, and cleaning teeth, unless it’s the only treatment for an illness of the teeth or gums.

Any claims relating to crowns

Any claims relating to the vet fee’s exclusions

Any amount higher than your policy maximum benefit limit