If your pet is over 9 years old, there’s a difference in how you contribute to vet bills.

Once your pet turns 9 we also ask you to contribute 20% of the vet bills, on top of your excess. It helps us keep monthly premiums relatively low, while still paying the vast majority of the vet bills.

If you purchased your policy or received your renewal email before the 19th of February, 2024, 11:35 AM, then your excess for vet fees only will remain as £75 per condition, per policy year until you renew and at renewal, the excess fee will be changed to £99.

If you purchased your policy or renewed your policy after 19:29 GMT on 07/12/2023;

You will pay your co-pay from your claim payment, not your policy cover limit so there are no surprises when it comes to your overall cover balance after you claim