Skip to main content
All CollectionsOther
Financial Support and Guidance for Pet Owners
Financial Support and Guidance for Pet Owners
Updated over 6 months ago

If you’re experiencing financial difficulties, there are several resources available to help you manage your finances and continue providing the best care for your sweet pet.

Here’s a list of resources we have gathered for you which you can access for support and guidance if you need:

Money Helper

  • Support Line: 0800 138 7777

  • Alternative Contacts: You can also reach them via WhatsApp and web chat for money management advice and support.

Money Wellness

  • Debt Advice: Confidential debt advice and ongoing support.

  • Contact: 0161 518 8284

Citizens Advice

  • Free Advice: Get free advice from trained advisers in your area.

  • How to Access: Online, phone, or in-person services are available.

  • Find Your Local Branch: Locate contact information and your nearest branch here.

Local Charities and National Animal Organisations

It’s also beneficial to explore local charities and national animal organisations, such as:

  • PDSA

  • RSPCA

  • Blue Cross

  • Dogs Trust

These organisations can offer support, such as free or reduced vet fees, free pet food, and someone to talk to about your pet care needs.

FirstVet

As part of your pet's policy with us, you have free access to FirstVet at any time. They provide online consultations with qualified vets, which can be especially helpful for urgent advice or minor health concerns.

We’re Here to Help

If you have any questions or concerns, please don’t hesitate to reach out to us. We’re always here to support you and ensure that your pet receives the best care possible. 💙

For more information or assistance, please contact our team directly via support@napo.pet


By using these resources, you can get the support you need to manage your financial situation while continuing to care for your pet. Remember, you’re not alone, and help is available.

Did this answer your question?