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FAQs from vets
Questions we get from vets
10 articles
Can you pre-authorise claims?
How can vets submit a claim?
What info do I need to claim for a client?
How long until I can start claiming?
How long does it take to pay claims?
Can you pay vets directly?
Why doesn't my vet have access to Napo's vet portal?
Can you send vets a paper form?
I’m a vet and I need to do a policy check
I'm a vet and I'm enquiring about the status of a claim