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How can vets submit a claim?
How can vets submit a claim?
Updated over 2 weeks ago

Of course and it's fast and easy for you as a vet to claim with us ๐Ÿ’™
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Don't forget to have our mutual client's Napo policy number ready: (e.g. ADV-ABC-1234)

All you need to do is;

1. Go to our vet portal here: www.napo.pet/vet-portal

2. Create your vet portal account

3. Verify your email address

4. We'll activate your account

5. You're ready to submit the claim ๐Ÿš€

Once we've received all info for your claim, we aim to provide you and our mutual client with an outcome in 3-4 weeks.
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Regardless of whether we need to pay you or our mutual client, you can submit a claim. Just make sure you speak to our mutual client about whether we should pay you or them directly.

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