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Can I set the direct debit to come out on a specific day?
Can I set the direct debit to come out on a specific day?

Direct debit date, change direct debit, change date

Updated over 2 years ago

Yes, you can!
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You can now choose which day of the month youโ€™d like your Direct Debit to come out.

After choosing your preferred level of cover for your lovely pet, youโ€™ll then need to set up your Direct Debit payment days:

  • First, confirm your policy start date from the initial dropdown and then select how you'd like to pay, monthly or annually. We'll attempt to take the first payment within 10 days of the start date so that your policy is activated and your lovely pet(s) are covered.

  • Just so you know, if your preferred payment date is not within the first 10 days of your start date, we'll take the initial payment to activate your policy in those first 10 days, and then on the preferred date for the next 11 payments. ๐Ÿถ ๐Ÿฑ

See below:

After selecting your policy start date, you can then choose how you would like to pay for your cover, either monthly or annually:


If you choose monthly payments, you'll be able to select your preferred Direct Debit date, from days 1 - 28 of a month.
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So, for example, if you get paid on the 28th of every month, you can select the 28th from the dropdown, so you won't have to worry about organising your finances around the payment date ๐Ÿ“† :

If you're happy, you can continue to set up the Direct Debit by filling in your bank account details on the next page.

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